6 дней назад
Senior Director, Product Management, Platform Strategy (SaaS)
202 000 - 290 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Director, Product Management, Platform Strategy (SaaS): Driving the roadmap and adoption strategy for Medallia’s next-generation enterprise SaaS platform with an accent on architecture evolution, phased customer rollout, and alignment with revenue and go-to-market goals. Focus on coordinating cross-functional dependencies, building early-adopter programs, communicating platform evolution to executives and customers, and leading product teams.
Location: Hybrid in McLean, Virginia / Tysons vicinity, with 3 days per week onsite
Annual base salary: $202,000–$290,000 USD, plus bonus eligibility.
Company
provides the Experience Cloud, a SaaS platform for managing experiences, insights, and actions across customer, employee, patient, resident, and candidate journeys.
What you will do
- Drive the strategic roadmap for the next-generation platform with Product, Engineering, and Architecture leadership.
- Align release sequencing with revenue commitments, growth targets, and go-to-market strategy.
- Coordinate cross-product dependencies and release timing across the broader portfolio.
- Define and lead enterprise customer adoption phases, segmentation, risk mitigation, success metrics, and executive and board reporting.
- Build an early-adopter program, recruit enterprise pilot customers, and develop customer references, champions, case studies, and testimonials.
- Own customer-facing communications from early access through broad rollout in partnership with Sales, Product Marketing, Sales Engineering, and Professional Services.
Requirements
- Bachelor’s degree in science, engineering, or a related quantitative field, or equivalent experience.
- 12+ years of enterprise SaaS product and/or R&D experience, including platform strategy, architecture evolution, or infrastructure-level product work.
- Experience owning and presenting multi-year platform or technology roadmaps to senior executives or a board.
- Experience leading large-scale technology or architecture evolution for enterprise customers, including phased rollout planning and change management.
- Experience aligning technical roadmaps with revenue, growth, and go-to-market targets and managing cross-functional dependencies.
- 3+ years of direct people-management experience leading, hiring, coaching, and developing product managers or cross-functional product teams.
Nice to have
- Experience with AI-assisted tooling, rapid prototyping, and an agile development environment.
- Experience building enterprise customer advocacy, early-adopter, beta, or reference programs.
- Experience with a Customer Experience Management platform.
- Familiarity with Productboard and JIRA.
Culture & Benefits
- Hybrid work arrangement with regular onsite collaboration.
- Health, dental, and vision insurance.
- 401(k), disability, life, and AD&D insurance.
- Paid parental leave, statutory leave, and paid holidays.
- Equal opportunity workplace with accommodations available during the application process.
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