8 дней назад
Senior Product Director (AI)
323 000 - 435 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Product Director (AI) (CRM, Email, Customer Engagement): Leading the product strategy and execution for a customer engagement platform covering CRM, email campaigns, automations, transactional communications, and emerging SMS channels with an accent on revenue growth, platform integration, and customer-centric product development. Focus on building a differentiated engagement hub, leading multi-product teams, and applying data and AI to smarter automation and personalized outreach.
Location: Remote within the United States, or hybrid from the New York City headquarters
Salary: $323,000–$435,000 USD annual cash compensation
Company
is a design-driven software platform that helps entrepreneurs build brands and businesses online through websites, domains, ecommerce, marketing, scheduling, and social media products.
What you will do
- Define and execute the multi-year product vision for CRM, email campaigns, automations, transactional communications, and SMS.
- Own the Email Campaigns business line, including revenue performance, engagement strategy, go-to-market planning, and roadmap decisions.
- Build a unified customer engagement platform with CRM, advanced segmentation, flexible communication channels, and transactional automations.
- Lead, develop, and mentor product managers across multiple product lines.
- Partner with Engineering, Design, Commerce, Growth, Financial Solutions, and go-to-market teams to deliver integrated product outcomes.
- Apply data and AI to create smarter automation flows and personalized customer outreach.
Requirements
- 12+ years of product management experience, including substantial experience with customer engagement, CRM, marketing, or communications products.
- 5+ years leading and developing product management teams in complex, multi-product environments.
- Deep knowledge of the customer engagement and email service provider landscape.
- Experience owning revenue-generating product lines and business outcomes.
- Strong strategic, execution, communication, and cross-functional leadership skills.
- Experience with hypothesis-driven development and experimentation.
Culture & Benefits
- Medical, dental, and vision plans, including an option for fully covered premiums.
- Retirement benefits with employer match, flexible paid time off, and paid parental and family care leave.
- Education reimbursement, fertility and adoption benefits, life and disability insurance, and commuter benefits.
- Employee assistance program, mindfulness subscription, employee resource groups, and donation matching.
- Dog-friendly workplace, free lunch and snacks, private rooftop, and twice-yearly hack week.
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