Engagement Manager (AI)

Location: Paris, France; on-site

Company

Model ML is an enterprise AI workflow platform that helps financial institutions produce and validate client-ready work through automated systems.

What you will do

• Translate client problems into scalable, measurable workflows while balancing customer needs with platform constraints.
• Build reusable playbooks, templates, and demonstration assets based on product direction.
• Maintain dashboards, hubs, documentation, usage data, adoption metrics, and customer health tracking.
• Run delivery plans with clear owners, dates, and dependencies; identify risks and blockers early.
• Manage agendas, decisions, action logs, governance, and communication across client and internal teams.
• Drive the trial-to-conversion-to-renewal motion, measure ROI, and turn customer feedback into plans with Growth, Engineering, and Product.

Requirements

• 5+ years of experience in private equity, investment banking, or a tier-one consultancy.
• Ability to turn ambiguous client requests into scoped delivery plans and measurable outcomes.
• Strong technical fluency in workflows, data, and failure modes, with credibility when working with engineers.
• Excellent operational hygiene, including reliable tracking, documentation, and governance.
• Clear, proactive communication with early escalation and consistent follow-through.
• Autonomous work style in a fast-changing environment and willingness to travel within the region as needed.

Culture & Benefits

• Fast-paced environment with changing timelines and priorities.
• Supportive and innovative work environment.
• Competitive salary, equity, and performance-based incentives.
• Opportunity to contribute to expansion into the market.

Hiring process

• 30-minute introductory call with an Engagement Manager.
• 30-minute interview with the Head of Engagement Management.
• 30-minute deep dive with the COO, followed by a 20-minute call with the Chief of Staff.