9 дней назад
Partner Success Manager (EMEA)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Partner Success Manager (EMEA) (B2B SaaS, Cloud, Open Source Data): Managing the success and expansion of live OEM partnerships across EMEA with an accent on partner adoption, QBRs, and launching new services into existing products. Focus on coordinating Engineering, Presales, and Marketing, tracking partner health, and building joint success plans.
Location: Must be based in France and able to work across EMEA time zones. Hybrid work policy.
Company
provides a trusted Data & AI platform built on open-source technologies and multi-cloud infrastructure, including Apache Kafka, PostgreSQL, ClickHouse, and OpenSearch.
What you will do
- Own partner success for an EMEA portfolio of live OEM partners.
- Prepare and lead Quarterly Business Reviews, tracking goals, usage, and joint success metrics.
- Coordinate the end-to-end launch of new services and features in partner products.
- Collaborate with Engineering, Presales, and Marketing to remove blockers and align roadmaps.
- Represent partner feedback, feature requests, and escalations internally and close the loop with partners.
- Track adoption, satisfaction, growth, and partner health while building joint success plans.
Requirements
- Based in France and able to work across EMEA time zones.
- Experience in partner success, customer success, or account and relationship management in a B2B SaaS, cloud, or OEM environment.
- Experience running structured business reviews such as QBRs or EBRs with partner or enterprise stakeholders.
- Ability to work cross-functionally with Engineering, Presales, and Marketing.
- Strong communication, stakeholder management, and project management skills.
- Working knowledge of cloud infrastructure or open-source data technologies, or the ability to develop that fluency quickly.
Nice to have
- Experience with OEM, embedded, or ISV partner models.
- Project management experience or experience coordinating complex customer situations.
- Familiarity with Kafka, PostgreSQL, ClickHouse, OpenSearch, and similar open-source data infrastructure.
- Experience coordinating product or feature launches with external partners.
Culture & Benefits
- Hybrid work policy with country-specific benefits.
- Equity plan participation.
- Equipment choice for work.
- Professional Development Plan budget for learning.
- Global Employee Assistance Program and time-off commitments, including parental, sick, and personal leave.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →