7 дней назад
Senior Manager of Credentialing and Payer Operations (Healthcare)
115 000 - 120 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Manager of Credentialing and Payer Operations (Healthcare): Building scalable credentialing, payer operations, provider data, and licensing infrastructure for a national telehealth provider with an accent on operational systems, team leadership, and AI-enabled automation. Focus on standardizing complex payer requirements, managing vendor relationships, and partnering with Engineering, Product, RCM, and Payer Strategy to improve revenue and support expansion.
Location: Fully remote within the U.S.
Salary: $115,000–$120,000 per year, plus equity and benefits.
Company
is a comprehensive women’s health provider delivering longitudinal hormonal, metabolic, and reproductive care through multidisciplinary teams.
What you will do
- Turn payer requirements, enrollment rules, and credentialing standards into documented, repeatable operating processes.
- Lead and develop U.S.-based and international credentialing and payer operations specialists.
- Design scalable workflows, systems, and data architecture for provider data management, licensing, and credentialing.
- Use AI tools and automation to reduce manual operational work in partnership with Engineering and Product.
- Manage vendor and key payer relationships, including service-level expectations and escalations.
- Partner with Growth, Revenue Cycle Management, and Payer Strategy to resolve root-cause operational issues.
Requirements
- 5+ years of operational experience in high-growth or high-complexity environments.
- Ability to simplify complex processes, build scalable systems, and distinguish durable solutions from temporary fixes.
- Experience leading people through clear expectations, feedback, delegation, and hands-on support.
- Hands-on use of AI to solve operational problems and strong data-driven decision-making skills.
- Ability to communicate operational complexity to Engineering, Finance, and executive stakeholders.
- Must be able to work remotely within the U.S.
Nice to have
- Consulting or rapid change management experience.
- Experience in telehealth, multi-state provider networks, or direct payer engagement.
- Experience with Availity and plan-specific payer portals.
- Familiarity with commercial payer requirements, Medicare, Medicaid, NCQA, or CMS standards.
Culture & Benefits
- Fully remote work within the U.S.
- Unlimited paid time off and 11 company holidays.
- Medical, dental, vision, HSA, FSA, disability, and family planning benefits.
- 401(k), wellness stipend, professional development and employee learning programs.
- Equity, company-issued laptop, annual work-from-home stipend, and commuter benefits where applicable.
- Collaborative, mission-driven environment focused on improving patient care.
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