Premium Audit Coordinator (Part-Time, Remote)

Location: Home United States; fully remote

Salary: $14.00–$15.00 per hour

Company

hirify.global is a professional services and technology firm supporting insurance and other highly regulated businesses with risk management, operational, and transformation solutions.

What you will do

• Coordinate the flow of work between the Phone Audit Manager and Phone Auditors.
• Schedule, cancel, and coordinate audit or inspection appointments between insureds and field representatives.
• Handle a high volume of inbound calls, averaging 8–12 calls per hour during business hours.
• Contact policyholders, agents, CPAs, bookkeepers, and audit representatives to gather information and explain audit preparation requirements.
• Maintain contact notes, attach documents, add progress updates in AuSum, and assign audits to Phone Auditors.
• Monitor outstanding information and communicate professionally with insureds and internal stakeholders.

Requirements

• High school diploma or GED.
• Professional phone, chat, and email communication skills.
• Excellent computer skills, including experience with Microsoft Office Suite.
• Strong customer service, organization, documentation, time management, and multitasking skills.
• Ability to work independently with minimal supervision and collaborate effectively with a team.
• Ability to handle sensitive and confidential information with discretion and maintain dependable attendance during established work hours.

Culture & Benefits

• Permanent part-time employment with a fully remote work arrangement in the United States.
• Medical, dental, and vision insurance for qualifying employees.
• 401(k) plan with employer matching.
• Paid time off, paid holidays, life insurance, and short- and long-term disability coverage, subject to role and location eligibility.
• Inclusive workplace focused on diverse perspectives, innovation, professional development, and client service.