Senior Administrative Associate (Hybrid)

Location: Wheeling, WV, United States; hybrid

Salary: $18.22–$25.53 per hour

Company

hirify.global provides marketing, packaging, print, and business services supported by proprietary technology and advanced data analytics.

What you will do

• Provide administrative support, including phone and email management, customer service, document editing, data entry, scheduling, travel coordination, and service calls.
• Manage confidential company and client information, including corporate card data and employee and client distribution lists.
• Track administrative work, assess job requests, manage task lifecycles, prioritize workflows, and meet contracted deadlines.
• Communicate with team members, supervisors, and clients regarding work status, deadlines, and escalations.
• Develop and deliver training plans and process maps for administrative operations.
• Perform quality assurance, troubleshoot basic equipment issues, and serve as a subject matter expert for junior employees.

Requirements

• High school diploma or equivalent education.
• At least two years of administrative support experience in a professional organization, preferably in legal or banking, or qualifying client-operation experience.
• Advanced proficiency with Microsoft Word, Excel, and PowerPoint, plus strong keyboarding and typing skills.
• Experience with administrative software, equipment, and technology, including basic software troubleshooting.
• Strong organization, attention to detail, problem-solving, judgment, communication, customer service, and deadline-management skills.
• Ability to handle sensitive information discreetly and work independently and collaboratively in a fast-paced environment.

Culture & Benefits

• Hybrid work arrangement with first-shift hours.
• Medical, dental, and vision coverage.
• Paid time off, disability insurance, life insurance, and parental leave.
• 401(k) with company match, tuition assistance, adoption assistance, and employer or partner discounts.
• Additional compensation may include overtime, shift differential, call-in, or standby pay depending on the role.

Hiring process

• Employment offers are contingent on successfully completing a pre-employment background check and drug screen.