Recruiter - WeCARE (104029)

Location: New York, NY, USA; onsite role in NY

Salary: USD 23.77–25.35 per hour

Company

hirify.global delivers workforce development services through career centers, community sites, and partner organizations, helping job seekers and career changers advance into sustainable careers.

What you will do

• Support customers with job placement and employment retention for up to one year.
• Provide one-on-one case management, coaching, counseling, and job-search support.
• Conduct workshops that reinforce employment retention skills.
• Review assessments and help customers define vocational goals and action plans.
• Coordinate with service providers and Business Services Coordinators to connect customers with suitable openings.
• Document activities using standard forms and electronic systems while following HRA policies and procedures.

Requirements

• Bachelor’s degree or higher in social services or a related field, plus four years of direct customer service and case management experience, or an equivalent combination of education and experience.
• Experience in a fast-paced, performance-driven team environment.
• Strong customer engagement, organization, and attention to detail.
• Experience assessing customer needs and making reasonable accommodations.
• Knowledge of laws and regulatory requirements related to vocational rehabilitation services.
• Ability to use electronic systems to perform and document work activities.

Nice to have

• Training or experience in motivational interviewing and care management techniques.
• Experience with publicly funded programs, including Temporary Assistance for Needy Families.

Culture & Benefits

• Learning opportunities and networking programs.
• Inclusive and respectful work environment committed to diversity.
• Opportunity to support customers in achieving employment goals and making a lasting impact.