Senior Business Analyst (Software Consulting)

Location: Aguascalientes, Mexico; remote

Company

hirify.global is a software consultancy that designs and develops technology products for clients and internal use across the United States and Central and South America.

What you will do

• Lead stakeholder interviews and discovery workshops with clients and internal teams.
• Document current and future-state processes, business rules, data definitions, and edge cases.
• Break project scope into estimable epics and user stories, identifying risks, dependencies, assumptions, and open questions.
• Write Jira user stories with testable acceptance criteria and keep requirements current during development.
• Partner with Product, UI/UX, Engineering, and QA through backlog grooming, sprint delivery, demos, and client user acceptance testing.
• Capture compliance, security, and audit requirements, including SOC 2 considerations, and communicate scope changes and tradeoffs to clients.

Requirements

• 3+ years of experience as a Business Analyst, Product Analyst, or in a similar software-project role.
• Strong experience writing user stories and acceptance criteria in an Agile/Scrum environment.
• Experience leading discovery sessions and converting ambiguous input into structured requirements.
• Ability to perform business-level process mapping and data modeling.
• Hands-on Jira experience, with familiarity with Figma and collaborative documentation tools.
• Excellent written and spoken English required, including confidence leading meetings with U.S. stakeholders; technical literacy in APIs, integrations, databases, and system constraints.

Nice to have

• Experience in an agency, consultancy, or software services environment with multiple clients.
• Exposure to regulated or compliance-heavy domains such as SOC 2, telecom, education, or fintech.
• Experience documenting third-party integrations and supporting project estimation or proposals.
• Familiarity with Laravel, React, and AWS.

Culture & Benefits

• Remote work with flexible working hours.
• Generous paid time off.
• Competitive salary, bonuses, and performance-based salary increases.
• Continuing education, training, conferences, coursework, exams, and certifications.
• Work across varied client and internal projects with opportunities for professional growth.