Provider Success Manager (Healthcare)

Location: Remote within the United States; periodic travel to practice sites or Chamber offices may be required. Nashville, TN is listed as the location.

Company

hirify.global is a healthcare technology company helping independent cardiologists improve population health, clinical outcomes, and patient care through data, technology, and operational support.

What you will do

• Own relationships with assigned cardiology practices and align providers and care teams around value-based care goals.
• Review clinical performance data with providers, identify trends and care gaps, and support improvement plans.
• Train and coach providers and staff on Chamber’s platform for care coordination, documentation, and reporting.
• Track engagement, adoption, gap closure, utilization, and quality metrics, addressing underuse and performance barriers.
• Coordinate onboarding, success planning, recurring metric reviews, progress reporting, and scalable practice playbooks.
• Collaborate with Clinical, Product, Data, and Operations teams to turn practice feedback and insights into improvements.

Requirements

• 5–8+ years of experience in customer success, practice management, or provider engagement.
• Experience or strong familiarity with value-based care, managed care, or population health.
• Strong understanding of clinical workflows, quality metrics, and payer-provider collaboration.
• Excellent relationship management and communication skills with a consultative, empathetic approach.
• Ability to interpret and explain healthcare data to non-technical audiences.
• Interest in implementing new technology and AI, with strong attention to detail and problem-solving ability.

Culture & Benefits

• Remote work with periodic travel to practice sites or Chamber offices.
• Values include low ego, empathy, courage, ownership, and grit.
• Work focuses on improving cardiovascular care, patient outcomes, and provider experiences.
• Cross-functional collaboration across Clinical, Product, Data, and Operations teams.