11 дней назад
Law Enforcement Response Specialist I
50 000 - 60 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Law Enforcement Response Specialist I (Trust & Safety/Legal Operations): Processing and documenting subpoenas, search warrants, court orders, and other law enforcement requests with an accent on legal compliance, privacy protection, and accurate data disclosure. Focus on verifying requestors, managing sensitive account actions, escalating sealed or content-data requests, and meeting strict response SLAs.
Location: Arizona; hybrid schedule with in-office work three days per week on Mondays, Wednesdays, and Thursdays
Salary: $50,000–$60,000 annual base salary in Phoenix, plus equity and benefits
Company
operates a global car-sharing marketplace connecting hosts and guests across the United States, United Kingdom, Canada, Australia, and France.
What you will do
- Triage, verify, and process subpoenas, search warrants, court orders, and law enforcement inquiries according to established procedures and SLAs.
- Produce and disclose authorized data, including business records certifications, Certificates of No Record, and sworn declarations.
- Document case activity, chain of custody, disclosures, and closures in Resolver.
- Verify requestor identity before disclosure and route civil subpoenas, lien holds, claims, and airport violations to the appropriate teams.
- Escalate non-disclosure orders, grand jury secrecy clauses, and content-data requests requiring Legal review.
- Apply account holds, bans, monitoring, and expiry notifications while identifying patterns that may indicate organized fraud or criminal activity.
Requirements
- 2+ years of related experience in Operations, Trust & Safety, Law Enforcement, or a similar environment.
- Working knowledge of search warrants, grand jury and administrative subpoenas, court orders, non-disclosure orders, and content versus non-content data.
- Ability to document case actions accurately and communicate disclosure decisions clearly under legal and time pressure.
- Excellent written communication skills for law enforcement correspondence, certifications, and sworn declarations.
- Ability to work across Resolver, Dunlop, Sift, Kustomer, Google Workspace, SQL, and Microsoft Office.
- Strong organization, prioritization, confidentiality, responsiveness, and judgment while managing concurrent requests and strict SLAs.
Nice to have
- Bachelor’s degree or equivalent practical experience.
- Experience processing law enforcement requests or working directly with law enforcement agencies.
- Familiarity with subpoenas, search warrants, and court orders.
Culture & Benefits
- Full-time employment with equity, benefits, paid time off, paid holidays, volunteer time off, and parental leave.
- Employer-paid medical, dental, and vision insurance, plus a retirement employer match.
- Learning and development stipend, travel credit, host matching program, and cell phone and internet stipend.
- Hybrid employees receive access to in-office lunches, snacks, and activities.
- Commitment to a diverse and inclusive workplace.
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