Senior Engagement Manager (SaaS)

Location: Charlotte, NC, United States

Company

hirify.global is a public software company delivering enterprise cloud solutions for legal, financial, and professional services organizations.

What you will do

• Lead complex, high-value enterprise cloud software implementations across multiple concurrent client engagements.
• Own project budgets, timelines, scope, quality commitments, and financial performance.
• Coordinate internal resources, third-party vendors, and partner organizations across distributed delivery models.
• Manage executive-level client escalations, recovery plans, satisfaction, and opportunities to expand delivered value.
• Define project deliverables, roles, and responsibilities while coaching Engagement Managers where applicable.
• Improve delivery methodology, data quality, documentation, and lessons-learned practices.

Requirements

• 8+ years of experience as a Project Manager or Engagement Manager delivering enterprise cloud software implementations.
• At least 3 years managing high-complexity, high-value engagements in the legal, financial, or professional services sectors.
• Deep understanding of enterprise cloud delivery, SaaS implementation patterns, and complex integrations.
• Experience leading and influencing large, distributed, matrixed teams without direct authority.
• Bachelor’s degree and experience with project management practices and tools.
• Strong analytical, organizational, communication, conflict-resolution, multitasking, and client-facing skills; experienced user of Microsoft Office.

Culture & Benefits

• Modern, flexible work environment focused on collaboration, creativity, innovation, and teamwork.
• Professional development opportunities with training and continuing education reimbursement.
• Wellness programs, flexible time off, and comprehensive employee benefits.
• Family-formation benefits, paid volunteer time off, and donation matching.
• Modern open offices with complimentary lunches and fully stocked kitchens.

Hiring process

• The interview process generally includes three or more virtual or in-person meetings.