Branch Manager

Location: Hyannis, Massachusetts, United States. This is an onsite branch role requiring availability for branch hours, including weekends and evenings, with possible support for nearby branches.

Salary: $60,000–$102,500 USD annual base pay.

Company

hirify.global is a global financial services organization undergoing a customer-centric, technology-driven transformation.

What you will do

• Lead overall branch performance, daily operations, sales targets, customer satisfaction, and operational efficiency.
• Develop sales strategies, manage prospect and customer pipelines, and grow revenue and market share.
• Build customer relationships through consultative conversations and tailored financial solutions.
• Coach, develop, hire, retain, and motivate branch employees while managing schedules and performance expectations.
• Use branch performance data and digital platforms to improve business outcomes and customer interactions.
• Manage escalated customer issues and ensure compliance with company policies, banking regulations, risk management, and loss-prevention standards.

Requirements

• High school diploma, GED, or equivalent required; a related bachelor’s degree is preferred.
• At least 3 years of successful retail bank sales management or related bank operations experience, or 5 years of retail sales management experience, is required.
• At least 3 years of experience selling products or services in an incentive-based environment is required.
• Strong sales leadership, customer relationship-building, coaching, communication, problem-solving, and team management skills.
• Knowledge of company policies, compliance regulations, risk management, and loss prevention.
• Must be legally authorized to work full-time in the United States without employer sponsorship.

Nice to have

• Experience as a Branch Manager or in a similar sales leadership role.
• Bachelor’s degree in a related field or equivalent education and experience.
• Experience with Microsoft Office products.

Culture & Benefits

• Customer-centric environment focused on innovation, continuous improvement, and employee engagement.
• Competitive rewards package and benefits supporting employees, families, and well-being.
• Inclusive and accessible application process with reasonable accommodations available.
• Strong organization-wide focus on proactive and responsible risk management.