Technical Project Manager (Customer Experience)

Location: Westminster, Colorado or Atlanta, Georgia; in office 4 days per week. Travel requirement: 0–10%.

Salary: $85,900–$118,100 per year, plus potential bonus eligibility.

Company

hirify.global is an industrial technology company developing solutions that connect the digital and physical worlds across construction, geospatial, government, transportation, and related industries.

What you will do

• Lead a portfolio of technical integration initiatives and operational customer experience campaigns.
• Facilitate agile cadences, PI planning, dependency mapping, and project board management in Jira and Asana.
• Translate technical requirements and data flows into actionable scopes for engineering and business stakeholders.
• Optimize request pipelines, intake forms, and operational handoffs to improve cross-functional collaboration.
• Apply structured agile frameworks to technical deliverables and lean planning to operational projects.

Requirements

• 4+ years of project management experience across technical delivery and business, operational, or customer experience initiatives.
• Hands-on experience with Jira, Asana, PI planning, and agile frameworks.
• Experience with Salesforce Service Cloud.
• Ability to communicate technical data flows to engineers and content or user journeys to business partners.
• Ability to turn ambiguous business requests into clear, actionable project plans.
• Ability to work in the office 4 days per week in Westminster, Colorado, or Atlanta, Georgia.

Nice to have

• PMP certification.
• Background in customer experience, operations, or marketing technology enablement.
• Familiarity with enterprise SaaS environments or hirify.global ecosystems.

Culture & Benefits

• Work on technology intended to improve productivity, quality, safety, and sustainability.
• Collaborative environment with an emphasis on belonging, innovation, and growth.
• Medical, dental, vision, life, disability, time-off, and retirement plans.
• Additional benefits may include tax-savings plans, paid parental leave, and an employee stock purchase plan.

Hiring process

• Submit an online application through the hirify.global careers posting.
• Applications are accepted on an ongoing basis until the position is filled.