7 дней назад
Credit Operations Analyst (Credit/Lending)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Credit Operations Analyst (Credit/Lending) (Credit Operations): Managing ticket resolution, B2B account inquiries, and configuration workflows across credit programs with an accent on credit decisioning, lending operations, and account lifecycle knowledge. Focus on resolving operational issues across 15–30+ accounts, supporting credit and lending processes, and using APIs, Jira, and VDI environments.
Location: Barranquilla, Colombia
Company
Provides AI, automation, cloud engineering, advanced analytics, and business process services to global brands.
What you will do
- Drive ticket resolution across credit programs.
- Manage B2B account inquiries and operational requests.
- Maintain configuration workflows for credit products and programs.
- Support credit and lending operations across 15–30+ accounts concurrently.
- Apply knowledge of credit accounts, decisioning, CRA tools, and collections processes.
Requirements
- At least 2 years of experience in credit card or lending operations.
- Strong understanding of credit processes and the end-to-end lifecycle of a credit account.
- B2-level English for client-facing communication.
- Fluent Spanish.
- Functional API knowledge and basic coding capabilities.
- Operational familiarity with Jira and VDI environments, with the ability to meet strict performance benchmarks.
Culture & Benefits
- Work on technology-enabled business process solutions.
- Exposure to AI, automation, cloud engineering, and advanced analytics.
- Support digital transformation and operational optimization for global brands.
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