Benefits Payroll Administrator (Fintech)

Location: UK, Ipswich

Company

hirify.global provides an end-to-end wealth management platform that integrates technology with business and investment operations for financial institutions.

What you will do

• Vet new and amended income payment requests and match incoming client money.
• Process payments, money movements, fees, standing orders, disinvestments, and client bank account updates across internal and banking systems.
• Run reports to identify upcoming payment issues and close client SIPPs according to established procedures.
• Create and process MPAA letters and manage the team mailbox and income-related queries.
• Meet internal service levels and deadlines while escalating exceptions, delays, risks, and control issues.
• Build stakeholder relationships and contribute to continuous improvement of Benefits Payroll processes.

Requirements

• Previous experience in payroll, banking, financial services, or pensions.
• Strong Microsoft Excel skills, including formulas, data analysis, data checks, and reconciliations.
• High attention to detail and accuracy when processing financial information.
• Ability to prioritise multiple tasks, work to tight deadlines, and meet agreed service levels.
• Excellent written and verbal communication and strong interpersonal skills.
• Ability to work independently and collaboratively with internal teams and stakeholders.

Culture & Benefits

• Work in a busy operational environment supporting client and internal team needs.
• Follow company procedures, regulatory requirements, and relevant financial controls.
• Contribute to process improvement and shared team objectives.
• Work in a customer-focused environment where timely and accurate administration is essential.