Customer Experience Banker Non NMLS; Springfield Fremont (Banking)

Location: Springfield, MO, United States; office-based. Applicants must be currently authorized to work full-time in the United States. Immigration sponsorship is not available.

Company

hirify.global provides branch banking services and financial products for consumer and business customers.

What you will do

• Serve walk-in customers and provide accurate, efficient transaction processing.
• Identify customer financial goals and recommend appropriate deposit and banking products.
• Grow consumer and business relationships through follow-up, outbound calling, referrals, and a structured sales process.
• Educate customers and refer them to other areas of the bank to deepen relationships.
• Resolve customer issues while following operational, security, risk, and regulatory procedures.
• Balance daily transactions and maintain high standards of customer service.

Requirements

• High school diploma or GED plus at least one year of customer service or qualifying military experience, or a bachelor's degree.
• Demonstrated ability in customer service, sales, relationship management, banking, communication, and presentation.
• Current authorization to work full-time in the United States is required.
• Immigration sponsorship is not available for this position.

Nice to have

• At least one year of customer service experience in banking, financial services, or goal-driven retail sales.
• Cash handling experience.
• Comfort using mobile services and online banking technology.

Culture & Benefits

• Welcoming and inclusive branch team environment.
• Opportunity to share ideas and influence customers, the bank, and local communities.
• Office-based work with specific arrangements provided by the hiring team.
• Equal opportunity and tobacco-free hiring practices.