Strategic Account Manager (Restaurant Partnerships)

Location: United States, including Illinois and Colorado; flexible schedule split between traveling to merchants and working remotely from home or a hirify.global office.

Base salary: $71,440–$120,000 USD annually. Total on-target earnings including commissions: $102,000–$150,000 USD.

Company

hirify.global operates a platform that helps restaurant merchants grow and manage their businesses through delivery and marketplace services.

What you will do

• Manage and grow a portfolio of SMB restaurant partnerships, driving measurable growth, retention, and satisfaction.
• Lead business reviews and strategic discussions focused on growth, profitability, operations, and long-term merchant success.
• Adapt account plans, identify risks early, and implement solutions to protect merchant performance.
• Recommend and sell hirify.global products that improve merchant growth, efficiency, and brand perception.
• Partner with Product, Operations, Sales, and other teams to turn merchant insights into action.
• Share best practices, support Partner Managers, and provide merchant insights for product and go-to-market initiatives.

Requirements

• 4+ years of experience in account management, customer success, or post-sales roles with increasing scope and autonomy.
• Proven ability to drive measurable growth and retention across a portfolio of accounts.
• Strong executive presence, presentation skills, and ability to influence without authority.
• Deep understanding of the restaurant and hospitality industry, including merchant P&L and unit economics.
• Advanced analytical skills using complex spreadsheets and tools such as Salesforce, Outreach, Tableau, or Sigma.
• Knowledge of third-party delivery platforms, logistics, and multi-sided marketplaces.

Culture & Benefits

• Flexible work arrangement combining merchant travel with remote work from home or a hirify.global office.
• Base salary plus sales commission opportunities.
• 401(k) plan with employer matching, paid parental leave, paid time off, and paid sick leave.
• Medical, dental, vision, disability, life insurance, wellness, commuter, family-forming, and mental health benefits.
• Eleven paid holidays and flexible paid time off for salaried roles.