11 дней назад
Director of Product Communications (SaaS)
6 000€
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Director of Product Communications (SaaS): Building product communication strategies, launch programs, lifecycle campaigns, and partner initiatives that drive adoption, revenue, and retention with an accent on product-led SaaS growth, automation, and AI. Focus on leading cross-functional alignment, creating upsell and churn-prevention flows, developing the communications team, and measuring launch adoption, revenue, and churn impact.
Location: Vilnius, Lithuania; Workplace: Hybrid
Salary: From €6,000 gross per month, based on experience; quarterly salary reviews.
Company
is a SaaS product company focused on ecommerce marketing and customer experience.
What you will do
- Set and implement the Product Communications strategy across Product, go-to-market, Customer Experience, Marketing, and leadership.
- Own product adoption through launch communications, customer education, segmentation, and lifecycle follow-ups.
- Build upsell flows and churn-prevention automations, tracking revenue, retention, and churn impact.
- Grow webinars and partner programs while enabling product teams to present their work externally.
- Automate campaign operations and coordination with speakers and partners using AI and other tools.
- Hire and structure the team, enable Sales, CX, Support, and Marketing, and report performance to leadership.
Requirements
- Several years of experience in product marketing, lifecycle marketing, or product communications in SaaS, ideally in SMB and product-led businesses.
- Experience with lifecycle marketing, upsell, and retention, supported by measurable results.
- Experience managing stakeholders and aligning Product and Marketing in a cross-functional organization.
- Structured operating style, strong execution speed, and a test-and-iterate approach.
- Daily practical use of AI and the ability to identify opportunities to remove manual work.
- Fluent English with precise written and verbal communication.
Nice to have
- Hands-on direct marketing experience, including campaigns run at scale.
- Ecommerce or martech experience.
Culture & Benefits
- Flexible working hours and remote work possibilities within the hybrid setup.
- Unlimited learning budget for self-improvement.
- Private health insurance and unlimited access to psychotherapy.
- Workstation budget and quarterly salary reviews.
- Workations, team-led team-building events, and personalized work anniversary gifts.
- Working methods inspired by leading technology companies in Silicon Valley.
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