IT Support Intern

Location: Katowice, Poland; on-site at the Katowice office. Availability of at least 24 hours per week is required.

Salary: 33–36 PLN gross per hour under a civil law/mandate contract. A broader Poland pay range of 4,808–7,917 PLN is also listed.

Company

hirify.global is a global creative company combining brand experience, customer experience, commerce, engineering, and technology solutions as part of WPP.

What you will do

• Provide on-site day-to-day helpdesk support for internal users.
• Support accounts and access for highly available systems.
• Prepare returned and new equipment by wiping disks and installing systems and software.
• Update and maintain the internal hardware database.
• Coordinate equipment handover and communicate with users.
• Maintain internal IT documentation.

Requirements

• Basic knowledge of Windows or macOS.
• Basic knowledge of network protocols and general IT concepts.
• Analytical, problem-solving, and teamwork skills.
• Good written and verbal communication skills in Polish and English; English at least B2.
• Availability for on-site work in Katowice for at least 24 hours per week.

Nice to have

• Experience with a ticketing system.
• Willingness to learn and develop skills in innovative technologies.

Culture & Benefits

• Work in a modern office with ergonomic workstations, a game room, and a fully equipped kitchen.
• Cafeteria system, lunch compensation, private medical care, group insurance, and travel insurance.
• English lessons during working hours.
• Teams work in the office an average of four days per week under a hybrid approach, where applicable.
• Recruitment interviews are conducted in English, and AI is used only for secure, objective note-taking; opting out is possible.