Client Services Operations Support Representative I (Healthcare)

Location: On-site in Lathrop, California, United States

Salary: $18.00

Company

hirify.global is a healthcare intelligence company providing an AI-powered platform and operational expertise to health plan clients.

What you will do

• Provide clerical support through document copying, filing, mail processing, data entry, phone calls, and general office equipment use.
• Process incoming correspondence and post payments by check, EFT, and debit or credit card.
• Contact insurance carriers and healthcare providers to gather payment information.
• Enter and maintain data in internal and client applications.
• Follow company, client, departmental, contractual, and regulatory requirements while meeting quality and productivity goals.
• Complete required training, maintain client clearances, and perform additional operational duties as assigned.

Requirements

• Customer service or clerical work experience; one year or more of related office clerical experience is preferred.
• High school diploma or equivalent required.
• Basic ability to use Microsoft Excel, Microsoft Word, general office equipment, and internal applications.
• Fast and accurate typing, 10-key skills, basic math, problem-solving, and communication skills.
• Strong organization, attention to detail, follow-up, multitasking, prioritization, and deadline management.
• Reliable ability to work independently and collaboratively while providing strong customer service.

Culture & Benefits

• Medical, dental, and vision coverage.
• FSA/HSA options and additional health and wellness benefits.
• Tuition reimbursement.
• 401(k) with company match.
• Flexible and supportive work environment.