Sr. Program Manager, People Operations

Location: Onsite in New York, NY; Pittsburgh, PA; or St. Louis, MO, United States

Company

Healthcare technology company building products that make prescriptions more accessible and affordable through BlinkRx and Quick Save.

What you will do

• Own the leave of absence program end to end, including intake, eligibility, vendor coordination, employee and manager communication, and return-to-work planning.
• Manage the accommodations process under ADA and PWFA from intake through resolution, including interactive discussions and confidential documentation.
• Monitor federal, state, and local leave legislation and update policies, procedures, and administration processes.
• Partner with Payroll on pay continuation, benefits deductions, and leave-related coordination.
• Support People Operations workstreams covering payroll, compliance, Workday, onboarding, offboarding, policy administration, audits, and reporting.
• Identify process gaps and build scalable frameworks, systems, and cross-functional operating solutions.

Requirements

• 7+ years of People Operations experience, including 3–4 years owning leave of absence and/or accommodations programs.
• Deep knowledge of FMLA, ADA, PWFA, CFRA, PDL, PFL, and equivalent state leave programs.
• Experience managing high volumes of leave and accommodation cases with precision, empathy, discretion, and sound judgment.
• Strong Workday HCM experience, including absence management, reporting, and employee data.
• Excellent written and verbal communication skills, with the ability to explain complex compliance requirements clearly.
• Ability to work onsite in New York, Pittsburgh, or St. Louis.

Nice to have

• Experience with Sparrow or another leave management platform.
• Experience with Disclo or a similar accommodations platform.
• Familiarity with payroll administration and leave-related pay continuity.
• Experience in a high-growth technology or healthcare company.

Culture & Benefits

• Collaborative, cross-functional environment focused on improving access to healthcare and prescription affordability.
• Opportunity to support products serving millions of patients.
• Culture centered on learning, curiosity, operational rigor, and experimentation.
• Commitment to equal employment opportunity and diversity.