Sales Development Representative

Location: United States (Remote); candidates must be located in NORAM

OTE compensation in the United States: $80,750–$83,650, with actual compensation varying by level, experience, and skill set.

Company

hirify.global develops Grafana Cloud, a fully managed observability platform built on open source and open standards and used by more than 10,000 organizations.

What you will do

• Build knowledge of Grafana technology, competitors, the open source ecosystem, and industry trends.
• Follow up on inbound leads and proactively engage prospects in target accounts through email, social channels, and phone calls.
• Research prospects and accounts to prioritize outreach and create relevant, value-focused messaging.
• Use Salesforce and Grafana dashboards for lead and account management.
• Conduct discovery conversations to understand user needs and connect them with appropriate resources.
• Collaborate with sales and marketing teams to generate new business opportunities and meet pipeline targets.

Requirements

• Must be located in NORAM and work remotely from the United States region.
• Clear and concise written and verbal communication skills.
• Strong organization and prioritization skills.
• Resourceful, proactive, adaptable, and open to feedback and coaching.
• Confidence engaging in business conversations by phone and curiosity about technology.
• A team-first attitude, strong ownership, and a focus on quality.

Nice to have

• Experience or interest in open source software, observability, SaaS, or the technology industry.
• Experience using AI to improve productivity.

Culture & Benefits

• 100% remote company with a global culture and team members across more than 40 countries.
• Open communication, autonomy, transparency, and high trust.
• Career growth pathways and support for professional development.
• Equity, bonus where applicable, and other benefits.
• Global annual leave policy of 30 days per year, including three Grafana Shutdown Days subject to local legislation.
• In-person onboarding for new employees.

Hiring process

• Interviews explore team fit, growth potential, technology curiosity, and relevant past experiences.
• Candidates are encouraged to structure experience examples using the CARR model: Context, Action, Results, Reflection.
• Feedback is provided throughout the interview process and candidates are expected to incorporate it into subsequent stages.