Customer Engineer III (Semiconductor Equipment)

Location: Shanghai, China; onsite work with customer equipment and clean-room requirements

Company

A global materials science and engineering company developing and servicing equipment used in semiconductor chips and advanced displays.

What you will do

• Install, maintain, and upgrade customer semiconductor equipment.
• Apply diagnostic techniques and digital analytics to assess equipment issues and implement solutions with senior engineers.
• Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Collaborate with customers and senior engineers to understand process flows, requirements, roadmaps, and business challenges.
• Train and mentor junior field service engineers.
• Coordinate directly with customers to support smooth equipment operations.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 4–7 years of experience in the semiconductor or equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum systems, and/or thermodynamics.
• Strong knowledge of hand tools and digital multimeters.
• Effective written and verbal communication skills and basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Ability to meet onsite safety, environmental, clean-room, and physical requirements, including standing, walking, climbing, working at height, lifting up to 35 lbs., and using personal protective equipment.

Culture & Benefits

• Supportive environment focused on learning, professional development, and career growth.
• Employee health and wellbeing programs and workplace support.
• Regular customer-site and clean-room work with applicable safety and environmental protocols.
• Regular employment with full-time status.