HR Operations Specialist, PSA Japan

Location: Tokyo, Japan; onsite or hybrid work in the new Tokyo office

Company

hirify.global provides technology-enabled grading, authentication, vaulting, and sales services for collectibles through brands including PSA, PCGS, Beckett, SGC, and Card Ladder.

What you will do

• Act as the primary point of contact for employee and manager HR inquiries across onboarding, status changes, offboarding, workers’ compensation, recruiting support, and workplace safety.
• Coordinate with People teams to deliver daily HR services and route inquiries to the appropriate functional teams.
• Maintain compliance with Japanese labor laws, regulations, company policies, and HR best practices while reducing legal risk.
• Process HRIS transactions and maintain accurate employee records, benefits policies, leave data, and system integrations.
• Manage contingent-worker agency engagements, track workers, and monitor eligibility for full-time conversion.
• Prepare weekly and monthly reports, solve emerging operational problems, and collaborate with HR teams in Japan, the US, and other countries.

Requirements

• 3+ years of progressive HR experience in a high-growth environment.
• Knowledge of or direct experience with Japanese labor laws.
• Experience using HRIS platforms; Workday experience is preferred.
• Strong organization, administration, attention to detail, customer service, and stakeholder management skills.
• Collaborative, proactive, growth-minded, and operationally focused approach.
• Bachelor’s degree in Human Resources Management or a related business field; native Japanese and business-level English.

Nice to have

• Experience in a production-based company or startup.
• Workday experience.

Culture & Benefits

• Full-time employees receive employee pension, health insurance, workers’ accident insurance, and employment insurance.
• Annual and special paid leave are provided under the company’s employment rules.
• Commutation allowance, defined contribution pension, group life insurance, and group long-term disability insurance are provided.
• Employees receive discounts on approved grading-service submissions.
• Team members can participate in celebrations, holiday events, and team-building activities.

Hiring process

• Video interviews require candidates to keep their cameras on; some interview stages may be conducted by phone.
• A final onsite interview may be requested at the company’s discretion.