People Operations Associate DACH - m/f/d

Location: Frankfurt, Germany; hybrid workplace. The role supports Germany, Austria, and Switzerland, with some support across Europe.

Company

Dun & Bradstreet is a global business decisioning data and analytics company helping organizations grow, manage risk, and innovate.

What you will do

• Serve as the first point of contact for People Team enquiries from employees, managers, new hires, and People Team Business Partners.
• Escalate complex queries and support employee relations, policy advice, investigations, and absence management.
• Administer employee lifecycle processes including onboarding, references, eligibility-to-work documentation, internal changes, promotions, probation sign-off, and employment references.
• Support merit and bonus cycles, performance management, talent assessments, benefits administration, and HR reporting.
• Maintain accurate HR systems and intranet information, support audits, and contribute to ISO, GDPR, organizational change, and other local and global projects.
• Prepare documentation for the German Works Council and collaborate with People Team centers of excellence and suppliers.

Requirements

• Fluent written and spoken German and English are required.
• Knowledge of German, Swiss, and Austrian employment legislation is advantageous.
• Experience or knowledge in employee relations and experience working in a fast-paced, multi-tasking environment.
• Good knowledge of Microsoft Office, including Excel pivot tables, data analysis, and visual presentation.
• Experience with Human Resource Information Systems; Workday experience is a bonus.
• Strong communication, organization, planning, stakeholder relationship-building, initiative, attention to detail, and adaptability in a matrix environment.

Nice to have

• Working knowledge of German, Swiss, and Austrian employment legislation.
• Employee relations experience or knowledge.
• Experience with Workday.

Culture & Benefits

• Hybrid work in Frankfurt with flexibility to cover the office when required from Monday to Friday.
• Collaborative, customer-focused work with geographically dispersed stakeholders.
• Opportunity to support regional and global People Team initiatives.
• Work in a dynamic, fast-paced, relationship-based environment.