Design Consultant (Tile Sales)

Location: Remote within the United States

Salary: $60,000–$65,000 base pay annually, plus monthly commission. Expected total earnings are $85,000–$92,000 based on performance.

Company

hirify.global creates artisanal, sustainable tile and installation products in the United States and operates as a certified B Corp.

What you will do

• Respond to inbound customer requests through website chat, phone, email, and other channels.
• Discover project scope, design goals, budget, timing, and buying intent for homeowners, designers, contractors, and residential customers.
• Conduct virtual consultations and product presentations, prepare quotes, and guide customers through samples, tile, trim, bath products, renderings, design support, technical resources, and ordering.
• Follow up on samples, active projects, and open quotes to advance sales and develop repeat business.
• Maintain accurate Salesforce records, opportunities, activity history, follow-up dates, and next steps.
• Collaborate with internal partners and improve sales workflows, reporting, automation, technology, and customer experience.

Requirements

• Customer-facing experience in sales, design, interiors, retail, hospitality, account management, project management, or another consultative environment.
• Strong verbal and written communication skills across chat, phone, email, video, and presentations.
• Strong discovery, listening, organization, follow-through, and relationship-building skills.
• Ability to manage multiple customers, projects, quotes, conversations, and deadlines while balancing inbound demand with proactive follow-up.
• Comfort using Salesforce, phone systems, website chat, email, scheduling tools, reporting, and evolving sales technology.
• Ability to work independently in a remote role while supporting customers across the United States.

Nice to have

• Interest in design, architecture, interiors, tile, or other highly considered products.
• Curiosity and willingness to use large language models and automation to improve efficiency and customer engagement.

Culture & Benefits

• Mission-driven, sustainable B Corp environment focused on People, Planet, and Profit.
• Culture emphasizing kindness, honesty, accountability, collaboration, curiosity, and professional development.
• Ongoing training and opportunities for growth.
• Medical benefits, 401(k) with a 4% match, PTO, sick time, parental leave, stock options, bonuses, and other perks.
• Uncapped, tiered monthly commission structure.

Hiring process

• Reports to the Director of Residential Inside Sales.
• Works with the Inside Residential Sales team, Client Support, and cross-functional partners.