Account Manager, Enterprise Growth Strategy (Fintech)

Location: Remote, U.S.; ideally based in the San Francisco Bay Area. Estimated 15–20% travel to client sites and other locations.

Expected pay range: $140,000 OTE, including base salary and variable components.

Company

hirify.global provides AI-driven post-purchase solutions for retailers, including automated customer service, returns and exchanges, fulfillment, product and shipping protection, and fraud detection.

What you will do

• Lead growth optimization and merchant relationship strategies for hirify.global’s largest omnichannel accounts.
• Monitor program performance and use data and insights to identify opportunities for measurable ROI and sustainable growth.
• Conduct quarterly business reviews with internal and external executive leaders at Fortune 500 retailers and brands.
• Drive go-to-market strategies and adoption of new product features across the assigned portfolio.
• Manage promotional strategies and marketing development budgets while building relationships from C-suite executives to individual contributors.
• Collaborate with Risk, Analytics, Marketing, Product, Strategy, and Operations teams to support merchant growth and inform product roadmaps.

Requirements

• Bachelor’s degree and 5–7 years of experience in a dynamic startup environment and/or Big 4 management consulting.
• Ability to break down complex problems and translate high-level goals into actionable plans.
• In-depth understanding of value drivers in revenue-share business models.
• Strong executive presence and experience engaging C-suite executives and senior stakeholders.
• Excellent business acumen, presentation, analytical, written, oral, project management, and cross-functional collaboration skills.
• Ability to work remotely from the U.S. and travel 15–20% to client sites and other locations.

Nice to have

• Experience with eCommerce, FinTech, and analytics reporting tools such as Tableau, Snowflake, Salesforce, or Shopify.

Culture & Benefits

• Collaborative and supportive environment with colleagues from diverse backgrounds.
• Competitive compensation based on experience.
• Medical, dental, and vision benefits.
• Stock in a rapidly growing early-stage startup.
• Generous flexible paid time off and a 401(k) with financial guidance from Morgan Stanley.