Private Client Manager (Fine Wine)

Location: Barangaroo, NSW 2000, Australia

Company

LANGTONS is an Australian luxury lifestyle brand and fine wine marketplace within hirify.global, offering digital auctions, retail, wine broking, and private wine exchange services.

What you will do

• Build trusted relationships with high-net-worth clients across phone, in-person, and digital channels.
• Prospect, onboard, nurture, and win back private clients while meeting sales and customer targets.
• Recommend fine wines, luxury spirits, rare products, auctions, and bespoke experiences based on client preferences and budgets.
• Support auction clients with bidding and selling logistics and help source rare and collectible bottles.
• Represent LANGTONS at client-facing events with strong product, industry, and market expertise.

Requirements

• At least 3 years of experience in a B2C-facing sales role with a record of building customer relationships and driving commercial growth.
• Fluent spoken Mandarin is required.
• Solid wine knowledge; WSET qualifications are preferred.
• Experience providing personalized customer service through CRM and eCommerce platforms.
• Impeccable presentation, emotional intelligence, adaptive communication, and discretion when working with high-net-worth clients.

Culture & Benefits

• Employee discounts across hirify.global brands, including ALH Hotels, BWS, Dan Murphy’s, Woolworths, and BIG W.
• Access to free physical, mental, and financial wellbeing services.
• Learning and development opportunities to support professional and career growth.
• Inclusive workplace focused on equal opportunity, flexibility, safety, and collaboration.