8 дней назад
Technical Solutions Manager (Blockchain)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Technical Solutions Manager (Blockchain): Owning the full customer journey for enterprise customers, ecosystem partners, validators, and integrators building on a stablecoin and payments-focused layer-1 network with an accent on solution design, onboarding, and technical partner success. Focus on designing integration scopes, resolving complex technical and operational issues, and building scalable playbooks, health metrics, and feedback loops for ecosystem growth.
Location: On-site in New York or San Francisco, United States
Company
is a payment-focused layer-1 blockchain for stablecoins and real-world payments, built to support scalable, low-cost on-chain financial flows.
What you will do
- Support enterprise and ecosystem deal cycles through technical solution design, evaluation, and onboarding.
- Map partner use cases to ’s architecture and define integration scopes, success criteria, and launch timelines.
- Own post-launch success for enterprise customers, ecosystem partners, validators, and integrators.
- Build onboarding programs, health metrics, QBRs, and success frameworks to manage risk and identify expansion opportunities.
- Coordinate with product and engineering teams to resolve technical and operational escalations.
- Develop scalable playbooks and synthesize partner feedback into product and go-to-market priorities.
Requirements
- Experience in customer success, solutions engineering, or technical account management at a blockchain, API-first, or fintech infrastructure company.
- Strong familiarity with enterprise B2B sales cycles and post-sales delivery through production deployment.
- Ability to work with both business and technical stakeholders, including CTO- and CFO-level contacts.
- Experience working with developers, integration teams, or infrastructure partners is valuable.
- Strong communication skills, high emotional intelligence, and a service-oriented approach.
- Availability for on-site work in New York or San Francisco.
Nice to have
- Experience with developer integrations, validators, or infrastructure partners.
Culture & Benefits
- Founding role with ownership of customer success practices and operating standards.
- Hands-on environment focused on moving quickly and solving complex integration challenges.
- Opportunity to work across product, engineering, partnerships, and a broad ecosystem of enterprise and infrastructure partners.
- Focus on payments, blockchain infrastructure, stablecoins, and on-chain economic activity.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →
Похожие вакансии
3 дня назад
Customer Success Associate (Blockchain)
71 000$
8 дней назад
Technical Technical Customer Success Manager
10 дней назад
Technical Account Manager (AI)
160 000 - 200 000$
11 дней назад
Technical Customer Success Manager (SaaS)
10 дней назад
Customer Success Manager (Insurtech)
100 000 - 120 000$
10 дней назад