Payment Operations Associate (Fintech)

Location: San Francisco or New York City; on-site

Salary: $70,000–$100,000 per year, plus equity, healthcare benefits, and paid time off.

Company

hirify.global provides a connected banking platform for startups and growth-stage companies, including accounts, cards, expense management, bill payments, and accounting support.

What you will do

• Process recurring and interim client credit repayments, including manual handling of non-standard accounts and accurate payment posting.
• Calculate and issue cashback rewards, statement credits, sign-up bonuses, and other promotional incentives.
• Maintain credit and card program settings, including limits, payment terms, statement cycles, and custom pricing.
• Manage wire and ACH operations, including traces, recalls, returns, reversals, non-posted wires, and drawdown wire services.
• Support fraud and credit reviews, monitor settlement decisions, produce delinquency reports, and coordinate compliance, legal, and partner-bank escalations.
• Coordinate Standby Letters of Credit, maintain procedures, identify automation opportunities, and work with Product and Engineering to improve payment workflows.

Requirements

• 2+ years of experience in payment operations, banking operations, treasury operations, or a similar function at a fintech, bank, or payment processor.
• Working knowledge of ACH, Fedwire, RTP, card networks, remote deposit, payment failures, returns, and delayed settlement.
• Exceptional attention to detail with strong reconciliation and accuracy skills.
• Ability to manage recurring deadlines and high transaction volumes without losing accuracy.
• Experience with Jira, Looker, spreadsheets, and bank portals; SQL is optional.
• Clear written communication and sound judgment when escalating issues to Credit, Fraud, Compliance, or Legal.

Culture & Benefits

• Work directly with Credit Risk, Client Services, Fraud, Compliance, Finance, Product, Engineering, and a partner bank.
• Equity compensation.
• Comprehensive healthcare benefits.
• Paid time off.