Sr Payment Specialist (Finance)

TL;DR

Sr Payment Specialist (Finance): Managing complex payment reconciliations and merchant services with an accent on ACH, Check 21, and settlement adjustment processes. Focus on resolving high-priority discrepancies, optimizing payment workflows, and ensuring banking regulatory compliance.

Location: Must be based in Arizona, Utah, Wyoming, Idaho, Texas, North Carolina, or Florida

Salary: $23.13 - $36.92 per hour

Company

Global leader in AI-driven property management technology providing a comprehensive operating system for owners and residents worldwide.

What you will do

• Perform complex account reconciliations and lead the resolution of high-priority discrepancies.
• Handle escalated chargeback disputes, reversals, and adjustment requests with minimal supervision.
• Provide expertise in ACH and Check 21 return processes, ensuring compliance with regulatory requirements.
• Identify trends in failed payments and implement solutions to reduce reoccurrence.
• Collaborate with clients, banking partners, and internal stakeholders to resolve critical issues.
• Serve as a mentor to less experienced team members and contribute to process improvement initiatives.

Requirements

• 4–6 years of related experience in banking, payment processing, or accounting.
• Deep knowledge of banking operations, payment processing workflows, and accounting principles.
• Proven track record with credit card chargebacks, ACH, Check 21, and international payments.
• Advanced proficiency with spreadsheets, reporting, and data analysis tools.
• Must be based in AZ, UT, WY, ID, TX, NC, or FL.

Nice to have

• Associate or bachelor’s degree in business, finance, or related field.
• Experience working with SQL or other query/reporting tools.

Culture & Benefits

• Flexible culture with remote/hybrid options and frequent company recharge days.
• Comprehensive medical, dental, and vision coverage, including fertility benefits.
• 401(k) retirement plans with employer matching for eligible employees.
• HSA/FSA options and employer-paid disability benefits.
• Wellness initiatives including mental health resources and access to an onsite gym at HQ.
• Bi-annual swag drops and exclusive cell phone plan discounts.