Global Operations Allocation Manager (Hardware Supply Chain)

Location: San Mateo, California, United States; on-site at the office 5 days a week. Travel to customer sites, 3PL facilities, and partner locations may be required approximately 10–20% of the time.

Annual pay range: $120,000–$160,000 USD, including base compensation and commissions where applicable.

Company

Develops an integrated, privacy-sensitive AI-powered physical security platform covering video security, access control, air quality monitoring, alarms, intercoms, and visitor management.

What you will do

• Review and approve large, exceptional, and out-of-cycle hardware orders against supply capabilities and business strategy.
• Allocate constrained inventory across customer accounts using strategic tiering, contractual commitments, revenue plans, and financial targets.
• Partner with Sales leadership and Account Managers to validate true customer demand and prevent inventory hoarding.
• Act as the final decision-maker for fulfillment priorities during stockouts and supply disruptions.
• Align allocation decisions with quarterly revenue, margin, and inventory turnover goals in partnership with Finance.
• Build standardized allocation playbooks, rules of engagement, and escalation procedures for Sales and Supply Chain.

Requirements

• 5+ years of experience in Supply Chain Operations, Logistics, Order Management, or Supply Chain Program Management.
• Direct experience with physical hardware, complex industrial equipment, or capital assets.
• Experience with multi-pallet freight, WHS-to-WHS transfers, US-to-international shipping, Incoterms, customs, and freight forwarding.
• Ability to validate technical equipment specifications, trailer or vehicle configurations, and regional compliance requirements.
• Experience managing multi-quarter rollouts with standard templates, ERPs, and CRMs.
• Must be independently authorized to work in the United States; employment visa sponsorship is not available.

Culture & Benefits

• In-office work is required 5 days per week.
• Employee healthcare, vision, and dental coverage, including at least one plan with fully covered employee premiums.
• 401(k) matching is planned to begin in January 2027, with a two-year vesting period.
• HSA and FSA options, mental health support, paid parental leave, fertility benefits, paid holidays, flexible PTO, and sick time.
• Professional development stipend, wellness and fitness benefits, daily healthy lunches, and commuter benefits.