Technical Support Specialist (Industrial Systems)

Location: Chanhassen, Minnesota, United States (on-site). Regular travel to customer and field sites is required. Must be a US Person.

Salary: $76,200–$101,600 per year

Company

Manufactures Exlar electromechanical linear roller screw actuators, rotary servo motors, and integrated control solutions for industrial applications.

What you will do

• Install, configure, maintain, test, and troubleshoot customer and company systems at field sites.
• Analyze system behavior, identify root causes, and implement corrective actions for technical issues.
• Act as the primary technical contact at assigned sites and coordinate installation and commissioning with customers, project teams, and vendors.
• Review site plans, technical drawings, specifications, engineering documentation, safety protocols, and standard operating procedures.
• Document service activities, prepare technical reports, coordinate system upgrades, and recommend reliability improvements.

Requirements

• Bachelor’s degree in Engineering or a related technical field.
• 4–6+ years of field engineering or systems engineering experience involving installation, commissioning, troubleshooting, and customer support.
• Experience with technical systems, networked equipment, or industrial infrastructure in field environments.
• Strong knowledge of diagnostics, system integration, and commissioning practices.
• Strong analytical, problem-solving, communication, documentation, and independent decision-making skills.
• Must be a US Person and willing to travel regularly.

Culture & Benefits

• Paid time off.
• 401(k) with employer match and profit sharing.
• Health and wellness benefits.
• Learning and development opportunities.
• Employee stock purchase plan, referral program, recognition, and competitive pay.
• Inclusive and supportive work environment.