Care Management Support Assistant (Healthcare)

Location: Remote in Louisiana; must reside in Louisiana. Occasional travel to hirify.global offices for training or meetings may be required.

Salary: $39,000–$49,400 per year.

Company

hirify.global is a U.S. healthcare and insurance company providing care and wellness services to members, families, and communities.

What you will do

• Provide non-clinical administrative support for care management activities.
• Support the assessment and evaluation of members’ needs and requirements.
• Guide members and families toward appropriate care and well-being resources.
• Facilitate interaction with resources supporting member wellness.
• Perform moderately complex administrative, operational, customer support, and computational assignments.
• Interpret department policies and manage priorities, timing, and quality standards with minimal direction.

Requirements

• Must reside in Louisiana.
• At least 3 years of technical experience with Microsoft Word, Excel, and Outlook.
• Administrative support experience in the healthcare industry.
• Familiarity with care and well-being resources.
• Ability to multitask, prioritize, manage time effectively, and maintain strong attention to detail.
• Ability to work from a dedicated space and protect member PHI and HIPAA information.

Nice to have

• Associate’s degree.
• Microsoft Access proficiency.

Culture & Benefits

• Full-time schedule of 40 hours per week.
• Remote work with occasional office travel for training or meetings.
• Home internet with at least 25 Mbps download and 10 Mbps upload speeds.
• Medical, dental, and vision benefits.
• 401(k), paid time off, holidays, parental and caregiver leave, disability coverage, and life insurance.