Business Development Representative (Ecommerce)

Location: Lehi, Utah, United States

Company

hirify.global develops a post-purchase ecommerce platform covering package protection, tracking, returns, and customer engagement.

What you will do

• Prospect across a defined portfolio of ecommerce merchants through phone, email, LinkedIn, events, and creative outreach.
• Research and prioritize accounts using SimilarWeb, Clay, and other tools to identify buying signals and personalize outreach.
• Build and improve outbound strategies and sequences for different verticals, platforms, and merchant segments.
• Lead early discovery conversations, identify merchant pain points, assess fit, and qualify inbound and outbound opportunities.
• Partner with Commercial Account Executives, Revenue Operations, Marketing, and other teams to improve targeting, messaging, and pipeline generation.
• Maintain accurate Salesforce records and own monthly pipeline and meeting goals.

Requirements

• At least 1 year of experience in sales, customer service, retail, hospitality, or another customer-facing, goal-oriented environment.
• Confidence communicating by phone and making cold calls in a high-volume outbound environment.
• Strong verbal and written communication, organization, attention to detail, and ability to manage multiple prospects and follow-ups.
• Results-driven, coachable, curious about ecommerce, and willing to apply feedback and continuously improve.
• Role location: Lehi, Utah, United States.

Nice to have

• Previous BDR, SDR, or quota-carrying sales experience.
• Experience in ecommerce, retail, logistics, technology, or SaaS.
• Familiarity with Shopify, direct-to-consumer brands, or the wider ecommerce ecosystem.
• Experience with Salesforce, Gong, SimilarWeb, Clay, Chili Piper, or other sales technologies.
• Experience building pipeline within a defined vertical, market, or customer segment.

Culture & Benefits

• People-first, values-driven culture with diversity and equal opportunity commitments.
• Remote or hybrid work arrangements are available within the broader company benefits program.
• Health insurance premiums covered at 95%–100% for employees and families.
• Unlimited paid time off and 401(k) matching.
• Formal growth opportunities, learning and development programs, and DEI events.
• Eligible employees may participate in equity incentives and applicable commission or bonus plans.