4 дня назад
Head of Solutions Engineering (AI)
300 000 - 350 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Head of Solutions Engineering (AI): Building and owning Serval’s Solutions Engineering function for an agentic AI automation platform with an accent on technical sales, enterprise security, and repeatable evaluation systems. Focus on hiring and developing the SE team, leading strategic technical deals, designing demos and pilot frameworks, and translating customer feedback into the product roadmap.
Location: On-site in San Francisco or New York, United States
Salary: $300,000–$350,000 per year, plus equity
Company
is an early-stage AI-native automation company building intelligent agents that execute enterprise workflows across IT, HR, Finance, Security, Legal, and Engineering.
What you will do
- Own the Solutions Engineering strategy, hiring plan, team, and technical sales motion.
- Hire, manage, and develop the SE organization, beginning with the founding Solutions Engineer.
- Act as a player-coach by leading discovery, architecture discussions, security reviews, executive briefings, and strategic technical deals.
- Build demo environments, reference architectures, technical evaluation frameworks, FAQs, competitive positioning, and enablement materials.
- Define pilot success criteria, technical win metrics, conversion tracking, time-to-value measurement, and forecasting inputs.
- Partner with founders, sales, deployment, and product teams to create repeatable handoffs and feed customer objections and feature gaps into the roadmap.
Requirements
- 10+ years of experience in solutions engineering, sales engineering, or a comparable pre-sales technical role at a high-growth B2B software or infrastructure company.
- 2+ years leading a Solutions Engineering organization and a proven record of building or scaling the function.
- Experience selling technical products to CIOs, Heads of IT, security leaders, and other senior enterprise buyers.
- Technical depth in architecture reviews, live integration debugging, security discussions, and enterprise access management.
- Working fluency with IdPs, SCIM, ITSM, ticketing systems, SaaS administration, APIs, and access provisioning and revocation.
- On-site work in San Francisco or New York is required.
Nice to have
- Experience with ITSM, identity governance and administration, access management, security, or AI automation products.
Culture & Benefits
- Meaningful early-stage equity in addition to salary.
- Comprehensive health coverage and flexible paid time off.
- Daily lunches and snacks, on-site gym access, and regular team events and offsites.
- Culture focused on innovation, ownership, accountability, and fun.
- Opportunity to build a new AI product offering with experienced investors and team support.
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