Commercial Excellence Lead (Healthcare Analytics)

Location: Reading, Berkshire, United Kingdom

Company

hirify.global provides clinical research services, commercial insights, analytics and healthcare intelligence for the life sciences and healthcare industries.

What you will do

• Lead Commercial Excellence initiatives that improve customer engagement, field force effectiveness and business performance.
• Own CRM analytics, dashboards, scorecards and reporting frameworks across multiple countries and therapeutic areas.
• Develop customer segmentation, targeting and hyper-targeting strategies across brands and European markets.
• Design and manage incentive programmes, KPIs and target-setting activities for field force performance.
• Deliver business reviews covering performance trends, customer engagement insights, risks and improvement opportunities.
• Partner with Commercial Operations, Marketing, Medical Affairs, Training and client stakeholders to turn insights into execution.

Requirements

• Significant experience in Commercial Excellence, Sales Force Effectiveness, Commercial Analytics or Commercial Operations.
• Experience in the pharmaceutical, biotechnology or healthcare industry.
• Strong experience with CRM systems, reporting tools and business intelligence platforms.
• Expertise in customer segmentation, targeting and performance management methodologies.
• Experience designing or supporting incentive compensation programmes.
• Strong analytical, communication and stakeholder management skills, including experience in complex international matrixed organisations.

Culture & Benefits

• Opportunity to shape commercial strategy across multiple European markets.
• Work with senior leaders in Marketing, Commercial Operations and Medical Affairs.
• Lead transformational Commercial Excellence initiatives in an innovative healthcare environment.
• Influence business decisions through data, analytics and customer insight.
• Contribute to improving outcomes for patients and healthcare systems.