Assistant Manager I (NA)

Location: Tampa, Florida, USA — International Plaza

Base pay: $18.50–$38.25 per hour

Company

hirify.global is a global luxury fashion house founded in New York in 1941 and part of the Tapestry portfolio of fashion brands.

What you will do

• Partner with the Store Manager to achieve sales goals through forecasting, planning, category initiatives, KPI monitoring, and strategy adjustments.
• Deliver an inclusive, high-energy customer experience, resolve customer issues, and represent the hirify.global brand in the store and community.
• Recruit, onboard, hirify.global, and develop team members while building a strong talent pipeline.
• Support virtual shopping, clienteling, customer data acquisition, and social media-driven customer engagement.
• Oversee scheduling, payroll, HR processes, loss prevention, visual merchandising, store safety, compliance, and vendor relationships.
• Collaborate with district and corporate teams on market insights, store strategies, and cross-functional projects.

Requirements

• At least 1 year of leadership experience in retail or service industries; luxury or fashion experience is preferred.
• Strong customer focus and the ability to perform in a fast-paced environment.
• Ability to inspire and motivate teams to exceed performance standards.
• Excellent communication, problem-solving, and conflict-resolution skills.
• Proficiency in Microsoft Office and retail systems, with knowledge of omnichannel services and clienteling strategies.
• Strong English proficiency; ability to work nights, weekends, public holidays, peak seasons, and other high-traffic retail days. Ability to lift 25 lbs regularly and up to 50 lbs occasionally, as well as climb, bend, kneel, and maneuver through the sales floor and stockroom.

Culture & Benefits

• Inclusive and collaborative environment focused on creativity, customer focus, learning, and results.
• Medical, dental, and vision insurance.
• 401(k), disability insurance, commuter benefits, and tuition assistance.
• Paid paternity and maternity leave.
• Equal opportunity employer with reasonable accommodation for disabilities and religious beliefs.