Director, Shared Business Operations

Location: Lisle, Illinois, USA; hybrid schedule with four in-office days per week, Monday–Thursday

Salary: $100,171.61–$134,668.85 per year

Company

hirify.global supports Chamberlain University, a higher education institution focused on nursing, healthcare, and professional education programs.

What you will do

• Lead multiple shared operations functions across institutions and internal business partners.
• Develop scalable business processes and drive continuous improvement, change management, and project delivery.
• Oversee quality assurance, audit and compliance support, training, communications, and operational services.
• Lead systems, technology, and business process solutions aligned with partner needs.
• Represent Shared Operations with institutional leaders through committees, task forces, and project teams.
• Manage resource allocation, labor models, service-level agreements, SOPs, talent development, and performance management.

Requirements

• Bachelor’s degree required; master’s degree preferred.
• 10+ years of senior-level leadership experience managing diverse operational teams.
• Experience in higher education or comparable regulated functional areas.
• Experience with accreditation visits and internal or external audits.
• Expertise in registrar functions, academic policies and programs, student finance, Title IV, or student services.
• Strong executive presence, strategic planning, business acumen, communication, project leadership, and team development skills.

Culture & Benefits

• Hybrid work environment with four office days each week.
• Health, dental, vision, life, and disability insurance.
• 401(k) retirement program with a 6% employer match.
• Flexible Time Off policy and 12 paid holidays.
• Eligibility for an annual incentive program based on individual and organizational performance.