Revenue Operations Analyst

Location: Remote from Vancouver, Canada

Salary: CAD 60,000–80,000 annual base salary

Company

hirify.global provides AI-powered marketing solutions and digital workforce tools for multi-location businesses.

What you will do

• Manage and triage the Revenue Operations request queue from intake through resolution.
• Partner with Customer Success to translate business requirements into scalable processes, reporting, and system improvements.
• Coordinate end-to-end customer cancellations and offboarding across Customer Success, Implementation, Billing, and Finance.
• Develop and maintain Salesforce reports, dashboards, and recurring and ad hoc analyses for Sales, Customer Success, Marketing, and Revenue Operations.
• Investigate data discrepancies, validate reporting, and improve CRM data quality.
• Document processes and implement improvements through automation, self-service reporting, and enablement.

Requirements

• 2+ years of experience in Revenue Operations, Sales Operations, Customer Success Operations, Business Operations, or a related analytical role.
• Advanced experience with Salesforce reports and dashboards, including report types, filters, and formulas.
• Experience working with CRM data and translating business requirements into reporting or operational solutions.
• Strong analytical, project management, process management, communication, and data-quality skills.
• Ability to prioritize competing requests, investigate problems, and work effectively with stakeholders across departments.
• Ability to work remotely from Vancouver, Canada.

Nice to have

• Experience with SaaS or recurring-revenue businesses and Customer Success operations.
• Experience with Clari or similar revenue intelligence and forecasting platforms.
• Experience with ticketing workflows, cancellations, offboarding, billing, renewals, data visualization, or business intelligence tools.
• Familiarity with ARR, churn, retention, renewals, pipeline, and forecast reporting.

Culture & Benefits

• Full-time permanent, non-contract roles include health, dental, and vision insurance.
• Wellness incentives, a 401(k) plan with employer match, flexible paid time off, quarterly wellness days, and paid holidays.
• Flexible work environment with employee engagement programs and career growth opportunities.
• Collaborative, cross-functional, fast-paced, and agile working environment.