Patient Services Rep/Scheduler - Woodstock Imaging, Full Time, Days

Location: Onsite at 3701 Doty Rd, Woodstock, Illinois, United States

Salary: $19.00–$24.70 per hour

Company

hirify.global is a healthcare organization focused on patient-centered care and improved health outcomes.

What you will do

• Greet patients, collect required information, register patients, verify insurance, and collect co-pays and outstanding balances.
• Answer phones, schedule appointments, direct and document patient calls, and coordinate outside testing.
• Serve as a liaison between patients, the medical practice, company representatives, and potential employees.
• Review Epic charts before appointments, verify current insurance cards and consents, and prepare charts for upcoming visits.
• Complete daily charge reconciliation and file test results and completed medical records.
• Process medical record requests from patients, insurers, physician offices, subpoenas, and legal representatives according to protocol.

Requirements

• High school diploma or GED equivalent.
• 0–2 years of customer service experience.
• Ability to perform patient-facing office and business administration duties in an onsite medical practice.
• Commitment to patient safety, confidentiality, organizational policies, and regulatory standards.

Nice to have

• Bachelor’s degree.
• 1–3 years of physician office experience.
• Working knowledge of medical terminology.

Culture & Benefits

• Patient-first workplace focused on positive patient interactions and better healthcare.
• Full-time daytime schedule.
• Benefits may include tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits.
• Employee well-being resources support physical, emotional, and financial health.
• Employment includes a background check in accordance with applicable Illinois and federal laws.