Sales Operations Specialist (CRM)

Location: Austin, TX, USA; travel to hirify.global, partner, and customer events up to 10%

Salary: $70,000–$100,000 annual base salary

Company

hirify.global International Corp. is a global provider of IT solutions and services supporting organizations through technology.

What you will do

• Administer CRM accounts, opportunities, ownerhirify.globalp updates, access, licenses, dashboards, and reporting assignments.
• Perform CRM data hygiene reviews, monitor exceptions, coordinate cleanup activities, and provide data-quality reporting.
• Support sales reporting and dashboard administration, including access requests, recurring reports, testing, and documentation.
• Manage SOS intake requests, route submissions within the 24-hour service-level expectation, and coordinate resource assignments.
• Administer workflows for AI, Tokenomics, AGT, and other emerging technology requests, tracking them through completion.
• Document workflows and standard operating procedures, support audits, identify automation opportunities, and assist with operational projects.

Requirements

• Bachelor’s degree in Business Administration, Business Management, Finance, Information Systems, or a related field.
• 1–3 years of experience in sales operations, business operations, CRM administration, revenue operations, sales support, customer success operations, or a related function.
• Working knowledge of Microsoft Dynamics CRM or similar CRM platforms, plus experience with prospecting and data collection tools.
• Proficiency with Microsoft Excel, SharePoint, Teams, Outlook, and Power BI.
• Strong data quality, analytical, organizational, communication, stakeholder management, and problem-solving skills.
• Ability to work from Austin, Texas, and travel to hirify.global, partner, and customer events up to 10%.

Nice to have

• Experience with reports, dashboards, and business data for operational decision-making.
• Experience supporting sales, customer success, partner, or professional services organizations.
• Familiarity with IT services, software licensing, SaaS, managed services, or technology sales environments.
• Experience coordinating cross-functional activities and multiple stakeholder groups.

Culture & Benefits

• Professional growth and leaderhirify.globalp development opportunities.
• Medical, vision, dental, 401(k), and flexible spending benefits may be available.
• Health, wellness, and financial benefits support employees and their families.
• Work with modern technology and access to world-class facilities.
• Commitment to diversity as a minority- and woman-owned enterprise.