Consultant, Surcharge Quality Control - Payment Ecosystem Risk & Compliance (Fintech)

Location: Hybrid position in Atlanta, Georgia, United States, with at least 3 days per week in the office. Travel required 5–10% of the time.

Salary: $114,400–$183,000 USD per year, with potential bonus and equity eligibility.

Company

hirify.global is a global payments technology company facilitating transactions between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories.

What you will do

• Perform inline quality control reviews of compliance enforcement cases, documentation, process steps, and decision rationale.
• Assess enforcement execution against hirify.global Rules, program requirements, procedures, approval requirements, escalation criteria, and governance expectations.
• Identify process gaps, control weaknesses, documentation deficiencies, inconsistent standards, and operational risks, then provide actionable feedback.
• Track quality findings, remediation actions, recurring themes, and root causes for trend analysis and management reporting.
• Develop review criteria, checklists, sampling methods, templates, and process documentation for scalable quality control.
• Partner with investigation and enforcement teams on calibration, remediation validation, continuous improvement, reporting, training materials, and control enhancements.

Requirements

• At least 5 years of relevant experience with a Bachelor’s Degree, or equivalent experience with an advanced degree or PhD.
• Experience reviewing operational processes, case documentation, control execution, audit evidence, quality samples, or compliance work products.
• Strong knowledge of compliance, risk management, audit, quality control, process governance, issue management, and control environments.
• Strong analytical, critical-thinking, problem-solving, communication, judgment, and stakeholder-influencing skills.
• Advanced proficiency with Microsoft Excel, PowerPoint, and business reporting or productivity tools.
• Fluent English is required.

Nice to have

• Experience in payments, card networks, financial services compliance, hirify.global Rules, enforcement operations, regulatory programs, or ecosystem risk.
• Experience designing or executing quality assurance, quality control, control testing, audit, compliance monitoring, or process review frameworks.
• Experience creating quality scorecards, process checklists, sampling methods, issue logs, and management reports.
• Experience with case management, workflow, dashboard, or reporting tools.
• Additional language capabilities.

Culture & Benefits

• Work in a global, cross-functional payments environment focused on ecosystem integrity, safety, and trust.
• Medical, dental, and vision coverage.
• 401(k), FSA/HSA, life insurance, paid time off, and wellness program eligibility.
• Potential bonus and equity eligibility.
• Office-based work with department-dependent working hours.