8 дней назад
Director, Technology Solutions - Provider Solutions Engineering
172 200 - 236 900$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Director, Technology Solutions - Provider Solutions Engineering (Healthcare CRM and AI): Defining provider engagement technology strategy and delivering modern CRM, cloud, and AI-enabled solutions with an accent on Salesforce Health Cloud, platform modernization, and regulatory compliance. Focus on leading large-scale transformation, designing API-driven integrations and scalable architectures, and building high-performing engineering teams.
Location: Dallas, TX, United States
Salary: $172,200–$236,900 per year, plus eligibility for a bonus incentive plan.
Company
is a U.S. healthcare company providing insurance and healthcare services to millions of people through and CenterWell.
What you will do
- Set the technology strategy and future-state vision for provider engagement and the end-to-end provider experience.
- Lead large-scale transformation, platform modernization, and delivery of provider-facing and associate-facing technology solutions.
- Drive adoption of modern CRM capabilities, AI-powered solutions, automation, Agile, DevSecOps, and quality engineering practices.
- Oversee platform reliability, resiliency, security, compliance, scalability, interoperability, and operational excellence.
- Manage technology investments, budgets, resource allocation, vendors, and delivery governance.
- Build and develop high-performing engineering teams and foster a culture of accountability, innovation, collaboration, and continuous learning.
Requirements
- 10+ years of CRM platform engineering experience, including Salesforce, Salesforce Health Cloud, Service Cloud, and large-scale CRM implementations.
- Deep expertise in provider engagement technologies within healthcare, payer, or provider organizations.
- Experience designing API-driven integrations across relationship management, provider portals, workflow platforms, and enterprise systems.
- Experience with cloud-native architecture, microservices, event-driven integration, and enterprise-scale platform modernization.
- Proven experience delivering AI-enabled capabilities, automation, and workflow solutions.
- Strong knowledge of healthcare regulatory requirements, including CMS interoperability, provider data, privacy, security, and compliance.
Nice to have
- Master's degree.
Culture & Benefits
- Full-time schedule of 40 hours per week.
- Medical, dental, and vision benefits.
- 401(k) retirement savings plan.
- Paid time off, company and personal holidays, and paid parental and caregiver leave.
- Short- and long-term disability coverage, life insurance, and additional wellness-focused benefits.
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