Care Management Support Assistant 2

Location: Remote Illinois with onsite work 1–2 days per week at the Schaumburg or downtown Chicago office; must reside within a commutable distance. Occasional travel to hirify.global offices may be required for training or meetings.

Salary: $42,900–$54,300 per year

Company

hirify.global is a U.S. healthcare and health insurance company providing insurance and healthcare services to improve the health and well-being of its members.

What you will do

• Provide non-clinical administrative support for care management activities.
• Support the assessment and evaluation of members’ needs.
• Guide members and families toward appropriate care and well-being resources.
• Facilitate interactions with resources supporting member care and wellness.
• Perform moderately complex administrative, operational, customer support, and computational assignments.
• Apply department policies and standard practices while prioritizing assignments and maintaining quality standards.

Requirements

• Less than 3 years of technical experience with Microsoft Word, Excel, and Outlook.
• Administrative support experience in the healthcare industry.
• Familiarity with care and well-being resources.
• Passion for improving consumer experiences.
• Must reside in, or within a commutable distance to, the Schaumburg or downtown Chicago office and be available to work onsite 1–2 days per week.
• Must work from a dedicated space with internet speeds of at least 25 Mbps download and 10 Mbps upload and protect member PHI and HIPAA information.

Nice to have

• Associate’s degree.
• Microsoft Access proficiency.

Culture & Benefits

• Full-time schedule of 40 hours per week.
• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off, company and personal holidays, and paid parental and caregiver leave.
• Short-term and long-term disability coverage and life insurance.