Credentialed Trainer I - Health Informatics

Location: Onsite at CHRISTUS St. Vincent Regional Medical Center, 455 St Michaels Drive, Santa Fe, New Mexico

Company

hirify.global provides healthcare services through CHRISTUS St. Vincent Regional Medical Center.

What you will do

• Plan, organize, and deliver classroom, virtual, workflow-based, role-specific, and eLearning training for electronic health record applications.
• Collaborate with Principal Trainers, Clinical Informatics teams, healthcare leaders, educators, and end users to align training and support with approved workflows.
• Provide onsite end-user support through rounding, associate fairs, job shadows, and other support activities.
• Create job aids, maintain online learning modules, and prepare classrooms and training materials.
• Work with provisioning teams to confirm required training completion before system access is granted.
• Test and troubleshoot training and build environments, escalate significant issues, and deliver assigned work on time.

Requirements

• High school diploma required; an associate degree is preferred.
• At least one year of education or training experience; healthcare education experience is preferred.
• Experience with adult learners and in-person or virtual training is preferred.
• Experience with instructional design, training, Epic applications, Microsoft Office, and industry learning management systems.
• Experience or willingness to learn Excel, Teams, Shifts, Tasks, and Lists.
• Achieve designated Epic Credentialed status within six months of hire and cross-training with credentialed status in another Epic application within one year, subject to manager agreement.

Nice to have

• Previous experience as a Credentialed Trainer, end user, informaticist, analyst, logistics coordinator, or facilitator for Epic applications.
• Experience with full-cycle implementations, post-live support, and quarterly upgrades.
• Associate degree and healthcare industry education experience.

Culture & Benefits

• Full-time schedule of five days and eight hours per day.
• Work with clinical informatics, education, leadership, and end-user teams.
• Operate with minimal supervision while escalating new or significant challenges to senior team members.