Head of Strategic Accounts

Location: Based in Switzerland preferred; Germany, Denmark or France also considered. Regular travel across hirify.global’s key markets is required.

Company

hirify.global develops innovative ticketing solutions that enable seamless public transport journeys for millions of passengers across Europe and beyond.

What you will do

• Define and drive long-term strategies for hirify.global’s most important strategic accounts.
• Build executive relationships with transport authorities, operators and other key stakeholders.
• Drive revenue growth, retention, profitability, customer satisfaction and expansion opportunities.
• Lead, coach and develop Strategic Account Managers and Project Leads delivering complex technology projects.
• Align client roadmaps, market insights and customer needs with Product, Tech, Operations, Finance and Sales priorities.
• Represent hirify.global at conferences, customer events and industry forums.

Requirements

• Several years of experience in strategic account management, key account leadership, customer success, consulting, business development or a related field.
• Proven experience managing complex enterprise or public-sector relationships at executive level.
• Experience leading and developing high-performing teams.
• Strong commercial acumen with a track record of driving growth and long-term customer value.
• Excellent stakeholder management and communication skills, with the ability to balance strategic thinking and hands-on execution.
• Fluent English and residence in Switzerland, Germany, Denmark or France; regular travel across key markets.

Nice to have

• Additional European languages.

Culture & Benefits

• Work on sustainable mobility products used by millions of people.
• International environment with strong ownership, trust and autonomy.
• High-impact leadership role with significant company-wide visibility.
• Collaboration with transport leaders and mobility innovators across Europe and beyond.
• Flexible working arrangements.