Account Executive (Aviation)

Location: Burgess Hill, United Kingdom; full-time, onsite role. Weekend and public holiday coverage is required on a rotating basis, with five working days per week. Infrequent travel may be required.

Company

hirify.global develops simulation, training, and mission-readiness solutions for critical operations worldwide, with a focus on safety and operational readiness.

What you will do

• Build and maintain long-term relationships with customer decision-makers and key stakeholders within an assigned territory.
• Coordinate, book, schedule, and track client training events, including course prerequisites, participant qualifications, availability, registration, and completion.
• Support customer retention by renewing existing revenue streams and identifying relevant additional training opportunities.
• Respond to customer inquiries, provide ongoing account support, communicate payment terms, and assist with payment collection.
• Negotiate pricing agreements and make contract-related decisions within established guidelines.
• Collaborate with Training Services and colleagues to deliver customer solutions, achieve sales targets, and maintain accurate records in Salesforce and Gemini.

Requirements

• Experience in a customer or client relations role.
• Excellent verbal and written communication, problem-solving, adaptability, and prioritization skills.
• Ability to multitask, work independently and collaboratively, and maintain professional standards.
• Experience with Microsoft Word, Excel, Outlook, and Internet Explorer.
• Ability to work five days per week, including scheduled weekends and public holidays in the UK.
• The position is a 12-month fixed-term maternity cover contract.

Nice to have

• Aviation experience.
• Experience with Salesforce or equivalent client database software.
• Ability to converse in a second language.

Culture & Benefits

• Flexible holiday policy and flexi-time scheme.
• Private health insurance with BUPA.
• Healthcare cash plan, pension scheme, and life assurance.
• Purpose-driven environment focused on safety, innovation, collaboration, and professional growth.