Manager, Inside Sales (Singapore)

Location: Singapore; full-time role based in the Singapore hub with in-person onboarding required

Company

Figma develops a collaborative design platform that helps teams brainstorm, prototype, translate designs into code, and iterate with AI.

What you will do

• Lead, hire, onboard, and coach Inside Sales Representatives and Senior Inside Sales Representatives across APAC.
• Own team performance across retention and growth motions, including renewals, expansion, inbound demand, unassigned accounts, and complex account coverage.
• Monitor NRR, GRR, expansion, churn, contraction, pipeline health, and forecast accuracy.
• Lead forecasting, pipeline reviews, deal inspection, and playbook improvement.
• Use customer and business data to identify risks and growth opportunities and coach the team on early action.
• Partner with Sales, Customer Success, Sales Operations, Deal Desk, Legal, Finance, and regional leadership on customer strategy and execution.

Requirements

• 5+ years of experience in B2B SaaS sales, account management, or renewals.
• 2+ years of people leadership experience.
• Proven success developing emerging and mid-level sellers to exceed retention and growth targets.
• Experience leading teams across multiple markets or working in a complex regional environment.
• Expertise in discovery, negotiation, forecasting, pipeline inspection, and data-driven decision-making.
• Experience with Salesforce and related tools, plus knowledge of SaaS metrics such as GRR, NRR, and expansion rate.

Nice to have

• Experience building or scaling a regional Inside Sales or renewals organization.
• Experience leading teams or supporting customers across APAC.

Culture & Benefits

• Inclusive, high-performance culture focused on coaching, collaboration, accountability, and continuous development.
• Commitment to equal employment opportunities and reasonable accommodations throughout the application and interview process.
• Video interviews require cameras to remain on to support a personal and connected hiring process.
• In-person onboarding is required after hiring.